100 Inbound and Outbound Customer Service Agents - For SAN PABLO CITY, LAGUNA Site

The Customer-Service Representative will:

• Deal directly with customers via phone/emails.
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Perform customer verifications
• Process orders, forms, applications and requests of clients
• Direct requests and unresolved issues to the designated resource

• Keep records of customer interactions and transactions


• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field
• Excellent communication skills (listening, oral and written)
• Has a good command of the English language
• Proficient in MS applications, has a good working knowledge of the Internet
• Good interpersonal and problem-solving skills
• Previous call center experience an advantage but not required
• Must have good working attitude and a good team player.
• Willing to work/be asigned in San Pablo City, Laguna.
• Fresh graduates/Entry level applicants are encouraged to apply.

Date: 9 November 2010
City/Town: San Pablo
Location: Laguna
Wage/Salary: Competitive
Start: To be announced
Duration: Long-term employment
Type: Full Time
How to apply: Please send resume (doc or pdf format) via email to xxxxxx@xxxxxxxxx.xxx and indicate CSR - SAN PABLO on the subject line.
Company: AICOM Solutions
Contact: Lala Frialde
Phone: 637-5273

SOURCE: http://bestjobs.ph/bt-jobd-mannhielynn-721948.htm?BqdPalabras=San+Pablo