100 Inbound and Outbound Customer Service Agents - For SAN PABLO CITY, LAGUNA Site

The Customer-Service Representative will:

• Deal directly with customers via phone/emails.

• Respond promptly to customer inquiries

• Handle and resolve customer complaints

• Obtain and evaluate all relevant information to handle inquiries and complaints

• Perform customer verifications

• Process orders, forms, applications and requests of clients

• Direct requests and unresolved issues to the designated resource

• Keep records of customer interactions and transactions


Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field

• Excellent communication skills (listening, oral and written)

• Has a good command of the English language

• Proficient in MS applications, has a good working knowledge of the Internet

• Good interpersonal and problem-solving skills

• Previous call center experience an advantage but not required

• Must have good working attitude and a good team player.

• Willing to work/be asigned in San Pablo City, Laguna.

• Fresh graduates/Entry level applicants are encouraged to apply.

Date: 17 November 2010
City/Town: San Pablo
Location: Laguna
Wage/Salary: Competitive
Start: To be announced
Duration: Long-term employment
Type: Full Time
How to apply: Please send resume (doc or pdf format) via email to hrphil@aicomcorp.com and indicate CSR - SAN PABLO on the subject line.
Company: AICOM Solutions
Contact: Lala Frialde
Phone: 637-5273

SOURCE: http://bestjobs.ph/bt-jobd-mannhielynn-721948.htm?BqdPalabras=San+Pablo

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